Website Support

Valorous Circle's web support service keeps your online store running smoothly so you can focus on growing your business.

website design  –  digital marketing  –  search engine optimization – targeted messaging  –  website support

Don’t let your digital storefront become a real-world hassle!

Valorous Circle is introducing WooMaintenance, a monthly support plan for your e-commerce site. As online shopping continues to increase, your business needs to stay up-to-date on market changes.

Keep your site secure

Scheduled maintenance ensures everything is up-to-date so your store is always as secure as possible.

Resolve issues quickly

Problems happen, but with the help of an expert support team, rest assured they will be tackled quickly and efficiently.

Get repeat business

When your site is reliable and easy to use, customers are more likely to keep coming back to you.

WooMaintenance

$ 249
99
/month
  • Enhanced Support Status
  • Four “Support Credits” per month ($200 value)*
  • Free Diagnostics
  • Weekly Backups
  • CMS Updates
  • Theme Updates*
  • Plugin Updates*
  • Regular Security and Malware Checking
  • Monthly SEO Keyword Tracking for up to 5 Keywords
  • Monthly Website Performance Reports
  • Monthly Website Health Reports
  • No Contract
  • To get one month FREE, sign up for an annual subscription!

Elite WooMaintenance

$ 299
99
/month
  • Priority Support Status
  • Five “Support Credits” per month ($250 value)*
  • Free Diagnostics
  • Daily Backups
  • Unlimited Backups/Restoration
  • Domain DNS Error Correction
  • CMS Updates
  • Theme Updates*
  • Plugin Updates*
  • Regular Security and Malware Checking
  • Monthly SEO Keyword Tracking for up to 5 Keywords
  • Monthly Website Performance Reports
  • Monthly Website Health Reports
  • No Contract
  • To get one month FREE, sign up for an annual subscription!
  • 90 Min. Private Orientation Session**

* Website maintenance does not include any applicable license costs that may be necessary to update certain themes and plugins.
Support credits DO NOT roll over (accrue) month to month.

**One (1) 90-minute Private Orientation Session is included with the Elite WooMaintenance Annual subscription only, and occurs once per year enrolled.

WooCommerce sites are only eligible for WooMaintenance plans. If your e-commerce site runs on other shopping platforms, please submit a web support ticket to [email protected], which incurs a minimum $150 cost if not on existing maintenance plans.

Please see our Support Terms & Conditions for details and limitations.

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Support Plans

How it Works

Why Do I Need a WooMaintenance Plan?

Unlike traditional websites, a WooCommerce platform requires much more attention to detail. One wrong plugin update or missing backup could take a novice business owner days or weeks to fix. By handing the keys to your digital storefront over to Valorous Circle, our team of support experts and web developers will keep your store in optimal shape.

Technical and security issues can have substantial effects on web performance, which is why a WooMaintenance plan will keep your customers’ data secure from outside threats.

Prefer to talk? Give us a call

We are happy to chat about your support needs!

Online Shopping Just Got Better

Let our experienced team ensure your digital storefront is running on all cylinders.

Locally Owned, Nationally Recognized

Based in Grand Rapids, Michigan, our in-house technical team supports multinational web retailers. We are real people helping real businesses reach every customer they can.

Trustworthy

We offer peace of mind. Your website should be the last thing you have to worry about.

Knowledgeable

Our team is highly knowledgeable with proven web support skills. They’re ready to handle whatever you throw at them.

A Helping Hand

Your WooMaintenance professionals are available via phone or email to take support requests, with turnaround times in hours, not days or weeks.

Mon–Fri

8:00am – 4:30pm

We’re here for you. Our website support desk is open Monday – Friday,
8:00am – 4:30pm EST.

1.5

Hours

Our average support desk response time. With a max of 4 business hours, we deliver results fast!

99.8

Percent Satisfaction

Your satisfaction is important to us. Ask one of our raving fans!