WEBSITE SUPPORT

Our concierge support desk is here to ensure that your website looks as professional as you do!
Get Help Now!

SYSTEMS

WordPress      Joomla!      Squarespace      Shopify      Magento      ExpressionEngine Weebly      Drupal      Moodle      Wix      Concrete5      Blogger     Tumblr Craft

Don’t see your system? Let us know!

LANGUAGES

HTML         HTML5         CSS         PHP         XML        SQL       JavaScript

M-F

8:00am – 4:30pm

We’re here for you. Our concierge support desk is open Monday – Friday, 8:00am – 4:30pm EST.

 

1.5

Hours

This is our average support desk response time. With a max of 4 hours, we guarantee results fast.

95

Percent

Our customer satisfaction is important to us. Ask one of our raving fans!

Prefer to talk? Give us a call, we are happy to chat about your support needs!

YOUR TEAM JUST GOT BIGGER

We’re ready to help solve even the toughest problems.

Knowledgeable

Our skilled support team has a high level of knowledge and expertise. We ensure that our team is ready to handle whatever may be thrown at them.

Local

Proudly based in Grand Rapids, Michigan, with our tech support located in house. We are real people, here to help real businesses.

Reliable

We offer you peace of mind, because your website should be the last thing you have to worry about. Think of us as your web guys down the hall.

Speedy

We our available via phone or email to take support requests. We start and finish your support request usually within hours, not days or weeks.

WEBSITES JUST NOT YOUR THING?

Not a problem! Let our experienced team maintain your website for you.

Maintenance

$49.99/month
  • Weekly Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Theme Updates
  • Plugin Updates
  • Regular Security and Malware Checking
  • No Contract
Sign Up Today!

Maintenance Pro

$159.99/month
  • Weekly Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Theme Updates
  • Plugin Updates
  • Regular Security and Malware Checking
  • No Contract
  • 60 Minutes of Support/Month
  • Banked Hours (up to 6 months)
  • Website Downtime Notification
Sign Up Today!

FREQUENTLY ASKED QUESTIONS

How much does website maintenance / support cost?

Our initial review and diagnosis of your support issue is $49 and includes an estimate on what it will take to complete your website maintenance / support request. If you choose to have us complete the work, you will be charged for the actual time we spent on your website maintenance / support request.

 

How do I pay for my website maintenance / support request?

Our office will contact you for payment. We accept Visa and Master Card credit and debit cards. Payment for the website maintenance / support issue review and diagnosis is required beforehand, while the payment for the resolution is charged to your card upon completion.

 

What hours is website maintenance / support available?

Our website maintenance / support team is available from 8:00am to 4:30pm EST, Monday through Friday. Our goal is to respond to you within 4 business hours to provide an estimate for your support request.

 

Proudly involved in our community . . .

 
 

2922 Fuller Ave NE - Suite 103,
Grand Rapids, MI 49505

616-929-0790

Get help!

  • Drop files here or
    Accepted file types: jpg, gif, png, jpeg, pdf, doc, xls, odt, ods.
    • This field is for validation purposes and should be left unchanged.
    /* Adroll Pixel */